• Posted on:
    Jun 30, 2020
  • Application Deadline:
    Jul 10, 2020
  • Location:
  • Position Type:
    Full Time
  • Position Category:
    Office / Administration / Clerical

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Service, Parts and Warranty Person


Job Description

Bluewater Trailers is looking for a Service, Parts and Warranty Person for Immediate Hire.

Responsibilities and Details include:

  • Receive parts and complete all company paperwork as required
  • Maintain parts inventory
  • Organize and label parts
  • Being point of contact for customer claims
  • Processing warranty claims in a timely and professional manner
  • Following warranty protocols
  • Assessing, organizing and filling out paperwork pertaining to warranty claims
  • Ensuring correct filing and storage of paperwork and records
  • Liaising with accounting teams to ensure payments is received for any claims or
  • Submitting and following up with manufacturers on ongoing and outstanding warranty claims and payments
  • Being in contact with service to schedule any work repairs that are part of a customer or inventory warranty claim
  • Arranging for delivery or shipments of any parts
  • Scheduling servicing or repair appointments
  • Adhere to Health and Safety Rules on the jobsite
  • Conduct diagnostic procedures to determine the sources of customers problems and provide accurate repair recommendations over the phone
  • Maintain legible and accurate paperwork
  • Clean and maintain the work environment
  • Communicate with other departments as needed
  • Problem solving skills
  • Conflict resolution
  • Perform other miscellaneous tasks as needed and requested by management/sales team
Education RequirementSecondary School Diploma How to Apply

To Apply – please send resume and cover letter to Michele Sands, msands@communityemploymentchoices.ca and reference “Service Person Bluewater Trailers” in the subject line of the email.

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