• Posted on:
    Jan 09, 2019
  • Application Deadline:
    Feb 09, 2019
  • Location:
  • Position Type:
    Full Time
  • Position Category:
    Health Care

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Dental Treatment Coordinator


Job Description

Location:  Strathroy ON  (25 minutes from Hyde Park area in London)

Caradoc Dentistry is seeking a pro-active dental treatment coordinator who can take the initiative to handle large treatment cases from beginning to end.  Excellent opportunity for a Level II dental assistant looking to take the next step.

Hours are Monday, Tuesday, Wednesday and Thursday (8:00 am – 5:00 pm), and may include the occasional Friday (7:30 am – 1:00 pm).

Are you comfortable explaining dental treatment to patients?  Do you have experience sending dental estimates and interpreting benefit coverage?  Can you multi-task? Do you consider yourself highly organized?

Job Responsibilities include:

  • Interacting with patients in person and over the phone
  • Comfortable and experienced educating patients and explaining
  • Discuss fees and make payment arrangements; corresponding with insurance on behalf of and with patients as needed
  • Working knowledge of Ontario Dental Association Fee Guide, dental codes and procedures
  • Taking the initiative to book patients for treatment when they are ready to proceed
  • Tracking outstanding treatment that is unscheduled; ensuring proper patient follow up
  • Experience charting and record keeping in both paper and digital charts; Abeldent experience an asset
  • Organized and very attentive to detail
  • Be a team player; keeping team members informed; making plenty of communication notes in both electronic and paper chart; communicating at huddles pertinent insurance details per coverage for both hygiene and dental treatment
  • Review outstanding, unscheduled patient appointments and treatment acceptance monthly
  • Conduct new patient intake interviews; provide complimentary insurance reviews to help patients understand their benefits
  • Working knowledge of dental billings, the Ontario Dental Association Fee Guide (including codes), and insurance plans
Education RequirementPost Secondary Diploma Experience Requirement

Required Job Qualifications and Skill Sets include:

  • 5 years minimum experience as Level II Dental Assistant, Treatment Coordinator, Hygienist, Dental Reception, or Dental Sales
  • Motivated to learn
  • High degree of professionalism
  • Warm and cheerful personality
  • Able to work in fast paced, changing environment
  • Excellent communication skills
  • Enjoys working with the public
  • Dental software knowledge; Abeldent experience an asset
  • Organized and very attentive to detail
  • Ensure proper patient follow up
  • Serve as a point of contact for various inquiries
  • Financial acumen
Salary Details

All inquiries are confidential. Compensation is commensurate with experience.

How to Apply

Please send your resume and cover letter to svaarssen@gmail.com . Please call 1-519-381-2622 if you have any questions about the posting.

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